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Cancellation Policy

Cancellation Policy with Trek Junky

Pay for Trek / Trip Fee

Fees can be paid by Online Transfer / Check deposit / Cash deposit / Demand draft. The payment instructions will be forwarded with your confirmation email. After the transfer is completed, please send us a confirmation mail containing your transfer details by email so that we can effectively follow up your booking.

Cancelling your most awaited trek / trip is the last thing we want to do as trekkers. However, the situation forced us to make such a severe decision. In order to make the pain and the process easier, we introduced some new policies.

Cancellation Terms

For any avoidable/unavoidable reasons to cancel the trek, please notify your trekking coordinator or send it in writing to info@trekjunky.com. When we receive your written cancellation notice, the refund will be based on the total fare as follows.

Trek Cancellation Policy

Cancel before 07 days after the start of the Trek: Get a full refund (minus 5% of the trek cost). The money will be transferred to the same bank account where the transaction was made.

Cancel before 06 days after the start of the Trek: In the form of Trek Junky trekking coupon, 100% of the trekking fee will be refunded, valid for 1 year from the date of issuance. This coupon is only valid for trekking tours in India.

Cancel before 03 days after the start of the Trek: Get a 50% refund of the trekking cost in the form of a Trek Junky trek coupon, valid for 1 year from the date of issuance. This coupon is only valid for trekking tours in India.

Cancel on the Start Date of the Trek: Get a 20% refund of the trekking cost in the form of a Trek Junky trek coupon, valid for 1 year from the date of issuance. This coupon is only valid for trekking tours in India.

Important Points

  • The change of trek batch depends on the availability of seats in the batch
  • Trek Junky reserves the right to change/cancel policy without prior notice
  • Cash refunds are only applicable to bookings that have not used any promotional codes or coupons

FAQs:

When we cancel the Trek?

This situation is extremely rare, but in the event of unfavorable weather conditions, government regulations, political issues or any other natural disasters, we are forced to cancel the treks. We will issue a trek coupon for the entire trek amount. You can redeem your TJ Trek Coupon for your next trek registration with us.

How to Cancel your Trek?

If you want to cancel your trek,
1. Notify your Trek Coordinator via email or mobile number
2. Alternatively, you can write to us at info@trekjunky.com

How long does the refund process take?

After you cancel the trek, if you request a cash back, it will take 5-6 business days for the refund amount to be reflected in your account. If it is a TJ trek coupon, you will receive it via email within a few hours.

What is a TJ Trek Coupon?

A TJ Trek Coupon is a credit that can be added to your name, and you can redeem it to book your future trek through Trek Junky. Each Trek coupon is valid for one year. It is only applicable for trekking in India. In addition, they are non-refundable and non-transferable. Please note that trek coupons cannot be used in conjunction with discounts or offers.

How to use TJ Trek Coupons?

If you have received a TJ Trek Coupon, please share it with the designated Trek Coordinator after registration. The amount of the coupon will be adjusted according to the selected trekking cost. If you have any other questions, please contact your Trek coordinator.

 

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